Reviews
Tyler did a great job servicing our HVAC systems., Knowledgeable and courteous.. This is the second time he has been here to ensure our system is working properly.
Cassen was very thorough in checking our system when he came out. Suggested some repairs and was able to complete them while here
11/7/25, once again, I had a wonderful Experience, this time with Charlie and I failed to get his partner's name, but they and the rest of the staff, including Lisa in the office, continue to be customer service driven, and very professional and accessible.
8/9/25 Further, all of my earlier messages, Nikita remains to be very professional, knowledgeable, and respectful. So impressed with this company's customer service. Highly Recommend!
Further, my earlier review, I would like to also commend Nikita, who has been to my home and my mother's home on several occasions and always remains to be friendly, knowledgeable, respectful, and professional. He always calls before arriving with ample time and keeps us posted throughout the visit. He's another keeper!
Luis came to check out why my mother's AC was not working in our miserable heat here in Atlanta. He was able to identify the problem with one of the units as she has two. He found the part returned first thing in the morning. Very professional, friendly, knowledgeable, and most of all kept my 89 year-old mother entertained with his wonderful fleet, sweet personality. So glad we joined their membership program. It has been very valuable.
Charlie did a great job of cleaning my dryer vent. Cheeky is always terrific to work with and has well trained staff with excellent customer services skills. I recommend them
I awoke to grandma telling me her room got colder not warmer over night so I knew something was going on with the furnace. I gave Chris a call from Cheeky who understood the dilemma we were facing and didn't want grandma to freeze so he fit us into his schedule. He was able to diagnosis the problem and get the heat back up and running.
What I respected is he said this would mostly likely be a band-aid and a temporary fix but would solve the immediate need to keep grandma from catching hypothermia.
Fast forward to less than a week later, we had our next set of guest coming into town so I flicked back on the heat and sure enough the issue was back. Chris fit me into the schedule to comeback and take a deeper dive into the now ongoing issue. It was determined it was time replacement parts would be required to truly fix the root cause and not slap another temporary band-aid on things.
Less than 48 hours the issue is resolved, heat is back, and no guest will get frost bite during their stay!
Five star rating to a company and technician who are reliable, honest, and trustworthy!
Joe did a great job for us. He diagnosed the issue quickly and made the repair efficiently. We would definitely use him again. Thank you Joe!
Cassan was great! He had to re- wire the furnace
Ryan was great, again. Checked out the furnaces and running fine. Currently waiting for new item to be delivered.
Otherwise, fine work. Thank you.
